Online Occupational Therapy: Delivering a Smarter Service

Are you:

• Needing to Socially Distance?
• Living remotely and still need access to exceptional care?
• Unable to make it to therapy due to illness?

Then online consultations are your answer!

What are Online Occupational Therapy Consultations?

Online consultations are an alternative to face-to-face appointments and allow you to have access to your occupational therapist at a dedicated time, from the comfort of your home using an online platform. Online occupational therapy consultations are also called telehealth. These platforms are free to use and easy to set up.

How do they work?

When an appointment is booked, you will be sent a link for your online consultation either via email or SMS. When you click on the link it will automatically take you to the video screen.

Do I need anything special?

You will need one of the following items; a computer, a laptop, a smart phone like an iphone, a tablet like an ipad or similar. During the consultation the device you use will access your camera and microphone so you can hear and see your therapist

What do I get out of it?

There are some great benefits to having online consultations with your therapist:

• Extremely safe if you need to socially isolate.
• Convenient; you will be in the comfort of your own home.
• No travel costs
• Continue to work towards your goals, even if you are unwell or socially isolated.
• Progression through your therapy program at home with the encouragement and assistance from your therapist.
• You are able to ask questions and your therapist can reply straight away, this eliminates the need to wait for a return call back.

What should I expect?

You can expect the same great service from our passionate, experienced and dedicated occupational therapists. You’ll be greeted with a friendly smile by someone who is ready to listen, help you to work towards your goals, and ensure you the outcomes are not compromised due to distancing.

Examples of interventions we have provided online include:

• 3-way online consultation with a supplier, OT and client to successfully prescribe an electric wheelchair.
• Successful initial assessments with clients, their families via telephone and secure online platforms.
• Successful assessments of home environments.
• Kitchen skills training.
• Education to clients and their care staff.
• Manual handling assessment and recommendations.

Please click on our patient handout for further information:  Handout

If you would like to discuss how we could help you, please contact us.

These are some of the comments from our clients who have used online consultations:

“I’m very impressed with the technology and how easy it was to communicate with you.”

“It was so easy to use and set up. I feel really safe and happy that my needs are still being met”.

“It was lovely to hear a friendly positive voice on the end of the line”

“We have taken a lot of confidence from your interaction with us and the valuable insights you gave us.”

If you would like to discuss how we can help you, please contact us or complete the referral form